Friday, April 24, 2015

This customer contact centre has already been recognised as an example of best practice in the indu

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Saturday 25 Apr
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Regional Politics Business dib Features National Opinion dib Church Focus Obituaries Health Property Election 2015: NI Latest Election 2015: Around the UK Your Celebrations Citizens' Advice Morning View Letters dib Sammy Wilson Alex Kane Lynda Bryans Jackie MGregor Chris Moncrieff Sandra dib Chapman Viewpoint NHS News
RBS and Ulster Bank are investing 300,000 in additional office space at the Direct Customer Contact dib Centre dib to handle calls from RBS and NatWest dib customers in addition to the calls and webchats Ulster Bank already handles for its own customers.
Mr Robinson said: This investment by RBS/Ulster Bank creating 350 new jobs demonstrates once again how Northern Ireland is recognised internationally for the quality of our local talent in terms of educational qualifications, communication and social skills. These qualities are of the utmost importance to a company that wants to provide the highest possible levels of customer service.
The Northern Ireland Executive remains committed to doing all it can to encourage new firms to come to Northern dib Ireland as well as supporting existing businesses to make the most of their potential by investing dib and growing. We must build on today s jobs announcement dib and others announced recently as we look to the future in what remains a challenging financial environment. It is for this reason that the Executive has pressed the Government to transfer responsibility for corporation tax rate setting powers without delay.
Mr McGuinness added: This is a magnificent announcement by RBS and Ulster Bank creating 350 jobs. RBS, Ulster Bank and NatWest are very ambitious dib and the decision to locate these jobs here is testament to the dedication and ability of existing staff and management.
This customer contact centre has already been recognised as an example of best practice in the industry. These jobs will offer people an opportunity to learn new skills and increase their knowledge and expertise in a highly competitive sector.
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